The appointments screen can be used to view upcoming service appointments for previous customers at the dealership.
These appointments come through the dealer's DMS feed and allow users to view customers who will be in the service center, paired with learned behaviors from their engagement in the lifecycle platform / marketing efforts.
- Name = Name, email address, and home address of customer via DMS
- Appointment Time = service appointment time via DMS
- Vehicle = customers current vehicle details via DMS
- Analysis Powered by AI = fullthrottle.ai uses multiple points of data to create a personalized analysis of each shopper's propensity to buy. Read more here.
- Send to CRM = clicking this allows the user to manually send customer lead into their CRM. Read more here.
Articles in this section
- Onboarding: Lifecycle - Navigation in fullthrottle.app
- Active on Platform: Lifecycle - Email Open Rates
- Active on Platform: Lifecycle - Weekly Email
- Active on Platform: Lifecycle - Trade-In Value
- Active on Platform: Lifecycle - Customer Analysis powered by AI (Automotive Only for Previous Customers)
- Active on Platform: Lifecycle - Appointments
- Active on Platform: Lifecycle - Service Lens
- Active on Platform: Lifecycle - Sales Lens
- Active on Platform: Lifecycle - Marketing Screen
- Active on Platform: Lifecycle - Automotive Integrated Marketing Cloud | Service Specials