Features: Lifecycle Tag Hover States Features: Lifecycle Tag Hover States

Features: Lifecycle Tag Hover States

Sage Sage

Hover over any lifecycle segment on the customer list, customer profile, or appointments screen, and additional info and definition will appear.

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Below is a master list of the possible tags and definitions that you might see in Lifecycle. 

TAG HOVER STATE TEXT
Finance Customer financed the vehicle.
Factory Warranty Purchase customers that currently have a Factory warranty that is expiring in less than 90 days.
Finance Upgrade Loan customers who are in a positive equity position.
Anniversary This customer's vehicle purchase anniversary is this month. The monthly Lifecycle vehicle wallet email will include a vehicle purchase anniversary message.
Birthday This customer's birthday is this month. The monthly Lifecycle vehicle wallet email will include a happy birthday message.
High Apr Loan customers with a high APR rate (typically 9% or higher).
Lease Customer leased this vehicle.
Lease Overage Lease customers with 12 or less remaining payments who are projected to go over their allowed mileage before lease end.
Lease Upgrade Lease customers who have a lease ending soon (typically 6 months or under).
Cash Customer paid cash for this vehicle.
Active Last Service Date is within the last 12 months.
Service Conquest

(What is the logic here? I had trouble finding info in confluence) - Sohel: is the same as Upcoming Service.

Customer has an upcoming service appointment scheduled at the dealership.

Recently Lost Stopped servicing within the last year, but has serviced within the past 24 months.
Upcoming Service Customer has an upcoming service appointment scheduled at the dealership.
Defected Haven't serviced in 2+ years, but has serviced at least once before.
Never Serviced Purchased a vehicle, but never serviced at dealership.
Extended Warranty Purchase customers that currently have an Extended warranty that is expiring in less than 90 days.
Warranty Alert Purchase customers that currently have a factory or extended warranty that will be expiring within the next 90 days.
Buyback Vehicle Includes service customers with vehicles exceeding three years since purchase.